E-commerce website developmentOnline stores that sell direct

A shop of your own instead of a listing on someone else’s marketplace: catalogue, checkout, payments, shipping, order tracking, and the admin side you run it from every day. We have built them for a skincare brand and a handmade label, and both are live.

01The problem

Why brands come to us

Usually because one of these has started to cost real money.

  1. 01

    Marketplace fees eat the margin

    And the customer belongs to the marketplace. You never get their details, so you can never sell to them again.

  2. 02

    Checkout loses people

    Too many steps, the wrong payment options, a page that stalls on mobile data. Every abandoned cart is an ad you already paid for.

  3. 03

    Orders live in WhatsApp and a notebook

    Fine at ten orders a week. Somewhere past that, things get missed and customers start asking where their parcel is.

  4. 04

    The store fights the product

    Made to order, one-offs, bundles, sizes — templates assume a catalogue that looks like everyone else’s.

02What we do

What a store includes

Everything between someone seeing your product and the parcel reaching their door — and the tools to run it without us.

01

Storefront and catalogue

Product pages that load fast and sell: real photos, variants, stock levels and reviews, in a catalogue shaped around what you actually make.

02

Checkout and payments

Razorpay with UPI, cards, net banking and wallets, cash on delivery if you offer it, and coupon codes. As few steps as possible, all of them quick on a phone.

03

Shipping and tracking

Shipping partners such as Shiprocket wired in, and a tracking page so customers can check on an order themselves instead of messaging you.

04

Emails after the sale

Order confirmations, shipping updates and the other messages a customer expects, sent automatically and written in your voice.

05

Admin panel

Your side of the shop: orders, stock, products, customers and coupons in one place, with exports for when your accountant asks.

06

Accounts and reviews

Customer accounts, order history and product reviews, so people come back and the next customer has something to trust.

03Who it is for

Is this for you

A good fit

  • D2C brands that want their own customers and their own margin
  • Makers and small labels with unusual catalogues — made to order, one-offs, custom pieces
  • Brands outgrowing a marketplace listing or a template store

Probably not for

  • Testing an idea with five products this weekend — start on Shopify or Instagram, and come back when it works
  • Large multi-vendor marketplaces

04The work

Built, live, and open to look at

Two stores with very different catalogues: a clinical skincare range, and handmade crochet where no two pieces are the same.

01Clinical skincare2026

Silomin

An online shop for a skincare brand that sells straight to its customers instead of through a marketplace.

What we did

The whole store — storefront, product catalogue, checkout and order flow, and the admin panel behind it.

  • React
  • TypeScript
  • Supabase
  • Razorpay
  • Shiprocket
silomin.com
Silomin — the live site, scrolling from the top of the home page

We wanted a store that felt like our brand, not a template with our logo on it. Bitbew built the whole thing — checkout, shipping, the admin we use every day — and explained every decision in plain language along the way.

SilominClinical skincare brand
02Handmade crochet2026

J Charms

An online shop for handmade crochet. Everything is made to order and no two pieces are the same, so the catalogue had to cope with one-offs.

What we did

Storefront, product catalogue, checkout and order tracking, and the admin panel the shop is run from.

  • React
  • TypeScript
  • Supabase
  • Cash on delivery
jcharms.in
J Charms — the live site, scrolling from the top of the home page

Every piece I make is different, and most shop builders simply could not handle that. Bitbew built the store around the way I actually work, and showed me how to run it myself.

J CharmsHandmade crochet label

05How it goes

From first call to up and running

  1. 01

    Catalogue first

    We map products, variants, prices, shipping rules and how you fulfil orders. The store is designed around the answers.

  2. 02

    Checkout and payments

    Payment gateway, shipping and order emails set up and tested with real transactions before anything else is polished.

  3. 03

    The storefront

    Product and category pages built and reviewed on a private link, with your real photos and your real words.

  4. 04

    Launch and handover

    Test orders run end to end, your accounts connected, and a walkthrough of the admin so you can run the shop from the first day.

Every project starts the same way: a free call, then a written plan with a fixed price per stage. How we work and how pricing works.

Tools and platforms

Storefront
  • React
  • TypeScript
  • Astro
Backend
  • Supabase
  • Postgres
Payments & shipping
  • Razorpay
  • UPI
  • Cash on delivery
  • Shiprocket
01

Should I use Shopify or have a store built?

Shopify is a good answer for a lot of brands, especially early on, and we will tell you if it is the right one for you. A custom store starts to make sense when monthly app costs and fees add up, when your catalogue does not fit a template, or when you want full control of checkout and your customer data. The guide below goes through the trade-off properly.

02

Which payment methods can customers use?

Through Razorpay: UPI, cards, net banking and wallets. Cash on delivery can sit alongside it if you want to offer it. Payments go straight into your own Razorpay account.

03

Can I manage products and orders myself?

Yes. Every store comes with an admin panel for products, stock, orders, customers and coupons, and we walk you through it at handover.

04

Can you bring in the customers too?

Yes — ads, social media, UGC and creator campaigns are the other half of the studio, and they are quoted separately. Plenty of brands take the store and run their own marketing, which is fine too.

05

How long does a store take?

A straightforward store is usually a few weeks. Unusual catalogues, connections to systems you already use, or large product imports take longer. You get real dates in the written plan.